Last Updated: 05/05/2023
Alka Water (“we,” “us,” or “our”) is dedicated to preserving the privacy of our customers and website visitors. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information. By accessing our website or using our services, you consent to the practices described in this policy.
- Information We Collect
1.1. Personal Information: We may collect personal information, such as names, contact information (including email addresses, phone numbers, and mailing addresses), and payment details when you interact with our water treatment products and services, including inquiries, orders, or service engagements.
1.2. Usage Information: We may collect non-personal information related to your interactions with our website and services, such as IP addresses, browser information, device information, and cookies. This information aids us in enhancing our website and tailoring our services to better meet your needs.
- How We Use Your Information
2.1. Providing Services: We utilize your personal information to fulfill your requests for Alka Water products and services. This includes processing orders, providing customer support, and communicating with you about your inquiries or purchases.
2.2. Marketing and Communication: Subject to your consent, we may use your contact information to send you promotional materials, newsletters, updates, and information about our products and services. You may opt out of these communications at any time.
2.3. Legal Obligations: We may use your information to comply with legal obligations, such as tax and accounting requirements, or in response to lawful requests from law enforcement agencies.
- Information Sharing
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with:
3.1. Service Providers: We may engage third-party service providers to assist with various aspects of our operations, such as payment processing, order fulfillment, and website analytics. These service providers have access to your information only as necessary to perform their services.
3.2. Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal processes or to protect our rights and property.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
- Your Choices and Rights
5.1. Access and Correction: You have the right to access and correct your personal information. You can review and update your information by contacting us.
5.2. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our communications or contacting us directly.
5.3. Data Deletion: You may request the deletion of your personal information, subject to legal limitations.
- Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the updated policy on our website, and the date of the latest revision will be indicated.
- Contact Us
If you have questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us at info@alkawater.ca.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices.
